Terms of Use Summary

Last Updated: June 17, 2025

  1. Agreement to Terms
    By using the Equipped rental management software, you're agreeing to all terms outlined here, including any future updates.
  2. Who Can Use This
    You must be 18 or older and authorized to sign contracts on behalf of a business. The platform is for business use only—not for personal or consumer accounts.
  3. Software Access Rights
    We grant you a non-transferable, non-exclusive, and revocable license to use the software solely for managing rental properties.
  4. What You Can't Do
    You may not copy, reverse engineer, resell, or misuse the software outside of its intended business use.
  5. Your Data
    Any property or tenant data you enter remains yours. We may use anonymized, aggregated data for reporting and improvement.
  6. System Uptime
    We aim for 99.9% availability, but we can't guarantee uninterrupted access due to maintenance or unforeseen events.
  7. Support Services
    Basic support (email, ticket, phone) is included. Premium support options are available at additional cost.
  8. Third-Party Tools
    You may use integrations (e.g., payment processors, screening tools). You must agree to their separate terms of service.
  9. Legal Responsibility
    We don't offer warranties and limit any legal damages to the total amount you've paid in the past 12 months.

Subscription & Billing Details

  1. Pricing Structure
    • Based on SaaS (Software-as-a-Service) model
    • Charged monthly or annually, a set number per unit/month
    • Annual subscription not included and will be determined separately
    • Enterprise plans (e.g., Voyager) are custom-priced based on features and number of properties
  2. Billing Cycles
    Monthly or yearly. Automatically renews unless you cancel in writing.
  3. Free Trials (if offered)
    Typically 14 to 30 days, with limited features or units.
  4. Cancellation Policy
    Must be done in writing 30–60 days before your renewal date.
  5. Late Payment Fees
    Past-due invoices may be subject to interest or penalties.
  6. Renewal Terms
    Auto-renews for the same term unless canceled beforehand.
  7. Plan Changes
    • Upgrades take effect right away
    • Downgrades start at your next renewal