Privacy Policy
Last Updated: July 17, 2025
1. Information We Collect
We collect information to provide and improve our Services, ensure security, and comply with legal obligations.
a. Information You Provide
- Account Information: Name, email, phone number, property address, company name (if applicable).
- Payment Information: Stripe-connected bank details for owners; card or ACH info for tenants (processed securely via Stripe).
- Application Information: Tenant background details such as employment, income, rental history.
- Maintenance Requests: Descriptions, photos, and timestamps related to property issues.
b. Automatically Collected Information
- Device type, browser type, IP address, pages visited, and usage logs.
- Cookies or similar tracking technologies (see section 7).
2. Your Information
Your information to:
- Operate and manage rental properties through our platform
- Facilitate tenant applications, screenings, payments, and maintenance
- Communicate with users about service updates or issues
- Improve functionality and user experience
- Comply with legal obligations and enforce our terms
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: (e.g., Stripe for payments, screening services for background checks)
- Landlords or Property Managers: For application review and tenant communication
- Maintenance Contractors: When a work order is requested or approved
- Legal or Regulatory Authorities: When required by law or to protect rights and safety
4. Payments & Third Parties
Equipped uses Stripe to handle all financial transactions. Your payment details are not stored on our servers. Please refer to Stripe's Privacy Policy for more information.
5. Data Security
We implement industry-standard security practices to protect your personal information, including:
- SSL encryption
- Secure authentication and user access controls
- Limited data access for staff and contractors
Despite these measures, no system is completely secure, and we encourage you to keep your login information confidential.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access or request a copy of your personal data
- Correct or delete your data
- Opt out of certain data uses (like marketing)
To exercise these rights, contact us at team@equippedproperty.com.
7. Cookies and Tracking
We may use cookies or similar technologies to:
- Analyze website traffic
- Remember user preferences
- Improve our Services
You can control or disable cookies through your browser settings.
8. Children's Privacy
Our Services are not intended for users under the age of 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and are effective when published. Continued use of the Services constitutes acceptance of any changes.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact: